Technical direction for the broadcast of PayPal’s 2025 Investor Day — live from the Nasdaq MarketSite in Times Square to investors and global press worldwide.
PayPal’s 2025 Investor Day was scheduled for Tuesday, February 25, 2025 at 8:30 a.m. EST, broadcast live worldwide from the Nasdaq MarketSite in the heart of Times Square. President & CEO Alex Chriss and the leadership team would unveil PayPal Open and the J.P. Morgan Payments expansion — the company’s next-generation accelerated-growth strategy — to investors, analysts, and the global financial press.
The broadcast had to be flawless. Earnings-grade analysts watch every cue. The Nasdaq Tower behind the executive talent had to read on camera. Latency to the global webcast feed had to be sub-second. And the show couldn’t over-run by a single minute.
End-to-end technical design, install, commissioning, and live show-call for the experiential broadcast set inside the Nasdaq MarketSite, with Plan Experiential / Civic US as the engagement vehicle and VAAV Industries on the technical lead.
We integrated the Nasdaq’s in-house broadcast infrastructure with our cinematic camera package and the live-streaming uplink. Multi-cam IMAG with handhelds and Pan/Tilt/Zoom, dual-redundant audio capture for the executive talent, real-time graphics chains for the slide deck, and a dual-redundant webcast encoder to PayPal’s global Q4 IR distribution. The show ran exactly to time.
Investor Day looks like a single show. It isn’t. It’s a rolling, five-month program that touches a dozen rooms before a single camera goes live and keeps running long after the broadcast ends. My calendar — from the first Nasdaq site visit on Nov 23, 2024 through final paperwork close-out in March 2025 — ran daily Production Dailies, Tech Prod Check-ins, vendor connects, CAD reviews, and burn reports. The show is the visible part; the months of pre-production planning and the weeks of post-show reconciliation are the part the audience never sees.
Site visits walked four physical locations: the Nasdaq MarketSite at 151 W 43rd St (Times Square, the broadcast venue itself, repeat visits Nov / Jan / Feb), PayPal’s NYC office at 117 Barrow St (rehearsal & talent prep), 4Wall’s Moonachie NJ warehouse (demo gear validation), and the Civic East production offices on the West Side (the daily war room). The pre-event damage walkthrough on Feb 22 catalogued five locations inside the Nasdaq venue — espresso corner, check-in desk, guest elevator, stage right, stage left — before any flight case touched the floor.
The production chain I worked across:
The job, as Technical Director, was to be the connective tissue across all of them — reconciling agendas, schedules, change orders, cable runs, RF coordination, and timing so the Feb 25 8:30 a.m. EST go-live looked like one production instead of eight.
Earnings-grade analysts watch every cue. Eight production partners, four venues, five months — one broadcast that had to read as inevitable.
The keynote. President & CEO Alex Chriss anchored the day, with SVP & GM of Small Business and Financial Services Michelle Gill delivering the “Accelerate SMB” segment. Side-by-side script and run-of-show were pre-cleared with the broadcast desk; live IMAG, slide chains, and audio embed all rolled to the Q4 webcast in a single pass.
The Marketplace. The venue also held a conference-style Marketplace section — branded booths walking investors through the product story behind PayPal Open: Commerce, Fastlane checkout, NFC tap-to-pay, Venmo, and PayPal’s AI-powered demo development. Work & Co produced the booth experiences. Investors could walk the floor before and after the keynote and see the product story in three dimensions, not just slides.
The broadcast carried the keynote globally. The Marketplace lived in the room. Both ran inside the same five-month plan.
Multi-cam package · broadcast PTZ + handheld combination · cine-style optics for executive talent, broadcast for venue wides
Dual-redundant RF lavalier capture · broadcast desk for talent & AQ · embedded program audio path to webcast encoder
Dual-redundant Q4 IR webcast encoder · PayPal global investor distribution · recorded archive feed
Plan Experiential for Civic US · Vincent W. Allen as Technical Director via VAAV Industries · Nov 2024 – Mar 2025 · ~5 months (paperwork closed March 2025)
4Wall (gear) · StreamVPG (livestream) · McCann (creative) · Q4 (IR webcast) · Ideko (interactive demos) · Work & Co (on-stage demo videos)